Shopify, Gorgias, Zendesk & AI WISMO Integrations

Because lastscanned returns live carrier tracking synchronously on a single GET /v1/track/{number} request, you can wire it directly into storefront tracking pages, helpdesk HTTP actions, and AI WISMO ("Where Is My Order?") agents without building a webhook database.

1. Shopify Storefront & Help Center Embed (/pages/track-order)Copy Anchor Link

Create a new page in Shopify Admin → Online Store → Pages (for example /pages/track-order), switch the editor to Show HTML (<>), and paste:

<!-- Ad-free Universal Package Tracking Widget -->
<div data-lastscanned-widget data-height="380">
  <a href="https://lastscanned.com/lookup">Track your package with lastscanned</a>
</div>
<script src="https://lastscanned.com/embed.js" async></script>

Replacing 17TRACK's externalcall.js (window.YQV5) in ShopifyCopy Anchor Link

If your theme currently loads //www.17track.net/externalcall.js and calls YQV5.trackSingle, change only the script src to https://lastscanned.com/embed.js. Our built-in window.YQV5 shim mounts the clean lastscanned lookup widget inside your existing #YQContainer div with zero ad banners. You can customize height and default carrier in the Tracking Widget Generator.

2. Gorgias & Zendesk HTTP Action (Live Ticket Enrichment)Copy Anchor Link

When a shopper opens a "Where is my package?" ticket, configure an HTTP Action in Gorgias (Settings → HTTP Integration) or Zendesk (Admin Center → Webhooks / Actions):

• Method: GET
• URL: https://api.lastscanned.com/v1/track/{{ticket.customer.integrations.shopify.orders[0].fulfillments[0].tracking_number}}
• Headers:
  • Authorization: Bearer lsk_live_YOUR_API_KEY
  • Accept: application/json

Because lastscanned responds with a normalized 7-value status (pre_shipment, in_transit, out_for_delivery, delivered, exception, expired, unknown), verbatim statusDescription, and extracted message (such as a secondary USPS or UniUni handoff barcode), your macro or AI agent can immediately answer the customer with the latest scan city and timestamp.

3. Vercel AI SDK (tool()) for Autonomous WISMO AgentsCopy Anchor Link

Give your Next.js or Node.js support agent a synchronous package-tracking tool in 15 lines of TypeScript:

import { tool } from "ai";
import { z } from "zod";

export const trackPackageTool = tool({
  description:
    "Track a package across 125 global, regional, and cross-border carriers (USPS, UPS, FedEx, DHL, OnTrac, Veho, UniUni, SpeedX, GOFO, OSM, Pitney Bowes, Cainiao, YunExpress, Yanwen).",
  parameters: z.object({
    trackingNumber: z.string().describe("The package tracking number"),
    carrier: z
      .string()
      .optional()
      .describe("Optional carrier slug override (e.g. osm or pitneybowes for 92... USPS consolidator barcodes)"),
  }),
  execute: async ({ trackingNumber, carrier }) => {
    const url = new URL(`https://api.lastscanned.com/v1/track/${encodeURIComponent(trackingNumber)}`);
    if (carrier) url.searchParams.set("carrier", carrier);
    const res = await fetch(url, {
      headers: { Authorization: `Bearer ${process.env.LASTSCANNED_API_KEY}` },
    });
    return res.json();
  },
});

Or skip custom tool definitions altogether and point any MCP-compatible agent runtime at our hosted remote Streamable HTTP MCP server: https://mcp.lastscanned.com.

4. Handling 926129… / 927489… Consolidator Blind Spots AutomaticallyCopy Anchor Link

If your fulfillment warehouse or 3PL ships via OSM Worldwide, Pitney Bowes, DHL eCommerce, or UPS Mail Innovations using shared 92… USPS barcodes, query both legs in a single batch call so your customer never stares at "Shipping Label Created, USPS Currently Awaiting Package" for 5 days:

// Query USPS and OSM Worldwide in parallel when USPS returns pre_shipment on a 92... barcode
const uspsRes = await fetch(`https://api.lastscanned.com/v1/track/${num}`, {
  headers: { Authorization: `Bearer ${process.env.LASTSCANNED_API_KEY}` },
}).then((r) => r.json());

if (uspsRes.status === "pre_shipment" && /^9[23]\d{18,24}$/.test(num)) {
  const osmRes = await fetch(`https://api.lastscanned.com/v1/track/${num}?carrier=osm`, {
    headers: { Authorization: `Bearer ${process.env.LASTSCANNED_API_KEY}` },
  }).then((r) => r.json());
  if (osmRes.events?.length > 0) return osmRes;
}